Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak Republic

Eva KicovaZuzana RosnerovaOlga PonisciakovaLubica Gajanova2025-05-222025-05-222023jz000180-0570https://tustorage.ulb.tu-darmstadt.de/handle/tustorage/39648600Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak RepublicArticlehttps://doi.org/10.3390/systems11120575