Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak Republic

Eva KicovaZuzana RosnerovaOlga PonisciakovaLubica Gajanova2025-05-222025-05-22https://tustorage.ulb.tu-darmstadt.de/handle/tustorage/39649600Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak Republicpdf